Airport Continuous Improvement – Master Class To coincide with Passenger Terminal Expo 2019 (PTE 2019), the Airports Centre of Excellence are inviting leaders from within the airport industry and the wider airport eco-system to attend a Continuous Improvement Master Class. We have designed the Master Class to provide attendees with an overview of Continuous Improvement… Read more
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Latest News
Icelandic airports join forces with BizTweet to launch flight update service via social media
Isavia, the national airport and air navigation service provider in Iceland, had teamed up with Cork based technology company, TIC, to use the new information service known as BizTweet, to allow passengers going through airports in Iceland to receive real-time updates via Facebook and Twitter at each step of their journey – from check-in… Read more
Heathrow Airside QMS
Lion & Gazelle delivers a QMS for Heathrow Airside Operations
Realtimeknowledge.com joins the ACoE
The Airports Centre of Excellence (ACoE) is pleased to announce that the award winning Realtimeknowledge.com has become a member. Realtimeknowledge.com have an innovative, flexible, intuitive software platform developed by a dynamic team in partnership with aviation experts. Through self funding, investment and government grants, they have developed an exciting and ground breaking suite of reporting tools, collectively called Realtimeknowledge.com…. Read more
NEW TWITTER FLIGHT INFORMATION SERVICE LANDS AT BIRMINGHAM AIRPORT
Keen Twitter users travelling to and from Birmingham Airport can now receive real time flight updates to their account thanks to a new service called ‘FlightSmart’, launched today (Tuesday 26th) . Using the @FlyBHX handle, the new free service allows Tweeters to sign up to receive regular updates on their flight – from when the… Read more
Airports Centre of Excellence members deliver Application Programming Interface for AODB
As part of the Digital Passenger Experience Project at Glasgow Airport (GLA), a number of the Airports Centre of Excellence (ACoE) members worked together in collaboration to deliver an innovative solution to improve the passenger experience and operational efficiencies. The project delivered an airport Application Programming Interface (API) service into GLA which enables cloud based… Read more
Evans Consoles becomes a member of the Airports Centre of Excellence
Evans Consoles becomes the latest company to join the Airports Centre of Excellence (ACoE). ACoE will work with Evans Consoles (and other members) to provide innovative and world class solutions for airport operations and improving the passenger experience. The recently launched ACoE continues to build its community of members. Evans Consoles is the global leader… Read more
Innovation: Perpetual Improvement and Breakthrough
At the Airports Centre of Excellence we see Innovation as a crucial aspect to learning and action, especially in terms of problem solving, process improvement and cleverly connecting to likely futures. Innovation can also significantly impact staff engagement and motivation across the culture because at its core innovation is of course about behaviour and leadership… Read more
Visual Management Systems Limited becomes a member of the Airports Centre of Excellence
Visual Management Systems becomes the latest company to join the Airports Centre of Excellence (ACoE). ACoE will work with Visual Management Systems (and other members) to provide innovative and world class solutions for airport operations and improving the passenger experience. The recently launched ACoE continues to build its community of members. Visual Management Systems is… Read more
NEW TWITTER FLIGHT INFORMATION SERVICE
Birmingham Airport is to launch a new flight update service for departing passenger via Twitter from this summer. Working with Cork based technology company, TIC, the new information service, known as BizTweet, allows passengers to receive real-time updates via their Twitter feed at each step of their journey, from the opening of check-in to flight… Read more