Airports being highly regulated environments have, on one hand, to ensure a very high level of compliance and on the other hand, to carry out operations efficiently. ACoE brings together a training offering which allows Airports and the wider Airport eco-system to equip staff with the latest requirements on compliance and skills to meet and exceed targets, while designing efficient processes.
Areas of Focus
ACOE’s focus areas for training:
- EASA compliance
- Safety Management System (SMS)
- Quality Management System (QMS)
- Risk Management
- Collaborative Decision Making
- Implementing ISO systems
- Customer Journey Mapping
- Training & Competency modelling
- Performance Management
- Process Improvement using Lean Six Sigma
Services
For the areas listed above, ACoE provides the following services:
- Open public training courses
- Bespoke on-demand courses
Expertise
ACoE brings extensive experience and expertise in the design and delivery of training courses. Most of our courses are delivered by industry experts who have had several years of experience implementing the compliance and efficiency requirements at Airports. Our training includes a wide selection of exercises to reinforce learning and participants benefit from real-world case studies on implementation.